This issue occurs if some of the files that are required to run the service are missing. The files may be missing if the product was installed or upgraded using an account that does not have sufficient privileges/permissions.
To resolve this issue:
- Launch a command prompt on the host machine using a Local Administrator account.
- Run this command:
net start hcmonOpen the Windows service console and start the service manually.
If the service fails to start, try installing the hcmon service manually. To install the hcmon service manually:
- Launch a command prompt on the host machine using a Local Administrator account.
- Run this command:
- In a 32-bit host operating system:
"C:\Program Files\VMware\VMware Workstation\vnetlib.exe" -- install hcmon
In a 64-bit host operating system:"C:\Program Files (x86)\VMware\VMware Workstation\vnetlib64.exe" -- install hcmon
- In a 32-bit host operating system:
- Open the Windows service console and start the service manually. The service should now start successfully.
If the issue persists even after trying the preceding steps, reinstall/repair VMware Workstation as a user with Administrative rights on the Windows host.